Emails and Text Messages Made Easy

Our most recent version of KIP Deluxe 11.5 includes more ways to use email.

Now you can save templates of emails and send them to patients with a click.

You can use email to:

• remind patients of upcoming appointments
• tell patients their orthotics or eyeglasses are in
• you can even send birthday wishes using email

You are limited only by your imagination.

To set up email in KIP, you will need to go to Preferences, then Electronic Claims and Email Preferences.

Enter your Email Return Address such as me@aol.com  (This is the return address that will appear on your email.)

Once you have entered your Email Return Address, you are ready to go.

To send an email, use the email icon:

Email Icon on Patient Information Screen

When you click on the email icon, and the email window will appear.

Click on an email template in the Templates list to use a pre-formatted email, or just write an email and save it as a template for future use.

Use <First_Name> and <Last_Name> to automatically enter the patient's first and last names.

Then click the SEND EMAIL button, and away it goes.

Many practices are now requiring their patient's email address to allow for more efficient communication with their patients.

Sending Text Messages with KIP

You can also use this email functionality to send text messages to your patients. 

For example, if your patient's cell phone is on the Verizon network, use their phone number in the following format (entering the cell phone number instead of the xxxxxxxxxx):

xxxxxxxxxx@vtext.com

and the message will be received as a text message instead of an email.

Below, find text message formats for other cell phone providers.

3 River Wireless	xxxxxxxxx@sms.3rivers.net
Advantage Communications	xxxxxxxxx@advantagepaging.com
AirVoice	xxxxxxxxx@mmode.com
Airtouch Pagers	xxxxxxxxx@airtouch.net
Airtouch Pagers	xxxxxxxxx@airtouchpaging.com
Airtouch Pagers	xxxxxxxxx@alphapage.airtouch.com
Airtouch Pagers	xxxxxxxxx@myairmail.com
AllTel	xxxxxxxxx@message.alltel.com
Alltel PCS	xxxxxxxxx@message.alltel.com
Alltel	xxxxxxxxx@alltelmessage.com
Ameritech Paging	xxxxxxxxx@pageapi.com
Arch Pagers (PageNet)	xxxxxxxxx@archwireless.net
Arch Pagers (PageNet)	xxxxxxxxx@epage.arch.com
AT&T	xxxxxxxxx@txt.att.net
Bell South (Blackberry)	xxxxxxxxx@bellsouthtips.com
Bell South Mobility	xxxxxxxxx@blsdcs.net
Bell South	xxxxxxxxx@blsdcs.net
Bell South	xxxxxxxxx@sms.bellsouth.com
Bell South	xxxxxxxxx@wireless.bellsouth.com
Bluegrass Cellular	xxxxxxxxx@sms.bluecell.com
Boost Mobile	xxxxxxxxx@myboostmobile.com
Boost	xxxxxxxxx@myboostmobile.com
CallPlus	xxxxxxxxx@mmode.com
Carolina Mobile Communications	xxxxxxxxx@cmcpaging.com
Cellular One East Coast	xxxxxxxxx@phone.cellone.net
Cellular One PCS	xxxxxxxxx@paging.cellone-sf.com
Cellular One South West	xxxxxxxxx@swmsg.com
Cellular One West	xxxxxxxxx@mycellone.com
Cellular One	xxxxxxxxx@message.cellone-sf.com
Cellular One	xxxxxxxxx@mobile.celloneusa.com
Cellular One	xxxxxxxxx@sbcemail.com
Cellular South	xxxxxxxxx@csouth1.com
Central Vermont Communications	xxxxxxxxx@cvcpaging.com
CenturyTel	xxxxxxxxx@messaging.centurytel.net
Cingular (GSM)	xxxxxxxxx@cingularme.com
Cingular (TDMA)	xxxxxxxxx@mmode.com
Cingular Wireless	xxxxxxxxx@mobile.mycingular.net
Cingular	xxxxxxxxx@cingularme.com
Communication Specialists	xxxxxxx@pageme.comspeco.net
Cook Paging	xxxxxxxxx@cookmail.com
Corr Wireless Communications	xxxxxxxxx@corrwireless.net
Dobson Communications Corporation	xxxxxxxxx@mobile.dobson.net
Dobson-Alex Wireless / Dobson-Cellular One	xxxxxxxxx@mobile.cellularone.com
Edge Wireless	xxxxxxxxx@sms.edgewireless.com
GCS Paging	xxxxxxxxx@webpager.us
GTE	xxxxxxxxx@gte.pagegate.net
GTE	xxxxxxxxx@messagealert.com
Galaxy Corporation	xxxxxxxxx@sendabeep.net
GrayLink / Porta-Phone	xxxxxxxxx@epage.porta-phone.com
Houston Cellular	xxxxxxxxx@text.houstoncellular.net
Inland Cellular Telephone	xxxxxxxxx@inlandlink.com
JSM Tele-Page	xxxxxxxxx@jsmtel.com
Lauttamus Communication	xxxxxxxxx@e-page.net
MCI Phone	xxxxxxxxx@mci.com
MCI	xxxxxxxxx@pagemci.com
Metro PCS	xxxxxxxxx@metropcs.sms.us
Metro PCS	xxxxxxxxx@mymetropcs.com
MetroPCS	xxxxxxxxx@mymetropcs.com
Metrocall 2-way	xxxxxxxxx@my2way.com
Metrocall	xxxxxxxxx@page.metrocall.com
Midwest Wireless	xxxxxxxxx@clearlydigital.com
Mobilecom PA	xxxxxxxxx@page.mobilcom.net
Mobilfone	xxxxxxxxx@page.mobilfone.com
Morris Wireless	xxxxxxxxx@beepone.net
NPI Wireless	xxxxxxxxx@npiwireless.com
Nextel	xxxxxxxxx@messaging.nextel.com
Nextel	xxxxxxxxx@page.nextel.com
Ntelos	xxxxxxxxx@pcs.ntelos.com
Omnipoint	xxxxxxxxx@omnipoint.com
Omnipoint	xxxxxxxxx@omnipointpcs.com
OnlineBeep	xxxxxxxxx@onlinebeep.net
PCS One	xxxxxxxxx@pcsone.net
Pacific Bell	xxxxxxxxx@pacbellpcs.net
PageMart	xxxxxxxxx@pagemart.net
PageOne NorthWest	xxxxxxxxx@page1nw.com
Pioneer / Enid Cellular	xxxxxxxxx@msg.pioneerenidcellular.com
Price Communications	xxxxxxxxx@mobilecell1se.com
ProPage	xxxxxxxxx@page.propage.net
Public Service Cellular	xxxxxxxxx@sms.pscel.com
Qualcomm	name@pager.qualcomm.com
Qwest	xxxxxxxxx@qwestmp.com
RAM Page	xxxxxxxxx@ram-page.com
ST Paging	pin@page.stpaging.com
Safaricom	xxxxxxxxx@safaricomsms.com
Satelindo GSM	xxxxxxxxx@satelindogsm.com
Satellink	xxxxxxxxx.pageme@satellink.net
Simple Freedom	xxxxxxxxx@text.simplefreedom.net
Skytel Pagers	xxxxxxxxx@email.skytel.com
Skytel Pagers	xxxxxxxxx@skytel.com
Smart Telecom	xxxxxxxxx@mysmart.mymobile.ph
Southern LINC	xxxxxxxxx@page.southernlinc.com
Southwestern Bell	xxxxxxxxx@email.swbw.com
Sprint PCS	xxxxxxxxx@messaging.sprintpcs.com
Sprint	xxxxxxxxx@sprintpaging.com
SunCom	xxxxxxxxx@tms.suncom.com
Surewest Communications	xxxxxxxxx@mobile.surewest.com
T-Mobile	xxxxxxxxx@tmomail.net
TIM	xxxxxxxxx@timnet.com
TSR Wireless	xxxxxxxxx@alphame.com
TSR Wireless	xxxxxxxxx@beep.com
Teletouch	xxxxxxxxx@pageme.teletouch.com
Telus	xxxxxxxxx@msg.telus.com
The Indiana Paging Co	xxxx@pager.tdspager.com
Triton	xxxxxxxxx@tms.suncom.com
US Cellular	xxxxxxxxx@email.uscc.net
USA Mobility	xxxxxxxxx@mobilecomm.net
Unicel	xxxxxxxxx@utext.com
Verizon PCS	xxxxxxxxx@myvzw.com
Verizon Pagers	xxxxxxxxx@myairmail.com
Verizon	xxxxxxxxx@vtext.com
Virgin Mobile	xxxxxxxxx@vmobl.com
Virgin Mobile	xxxxxxxxx@vxtras.com
WebLink Wireless	xxxxxxxxx@pagemart.net
West Central Wireless	xxxxxxxxx@sms.wcc.net
Western Wireless	xxxxxxxxx@cellularonewest.com
Wyndtell	xxxxxxxxx@wyndtell.com

Using an iPad with KIP

.

4D has yet you come up with client software for the iPad, but that doesn't mean you have to wait to use your iPad to run KIP.

The solution:

Use a VNC client on the iPad to control another computer that is running KIP.

What is a VNC client?

VNC means Virtual Network Computing. It simply means you use a software program (called a VNC client) to see and control the screen of another computer.

And since Mac OS X has VNC capability built in, all you need to do is download a VNC app for the iPad and you will be able to use the other computer (Mac or PC) for anything, including using KIP.

What VNC apps might be good?

• Wyse Pocket Cloud (free)
• Mocha VNC Lite (free)
• iTeleport Jaadu VNC ($25 - free trial available)
• iRemote Desktop Free (free)

This means there has to be one computer in my network that no one else can use, right?

Well, yes, for now. But the soon to be released Mac OS X Lion (coming this summer), will allow you to be controlling a computer, while, at the same time, another user can be working on the same computer totally oblivious to the fact that you are using it, too.

Is it that easy?

Almost. You will have to turn on VNC on the Mac or PC you want to control and assign it a password.

Then you have to make sure that the iPad and the other computer (the one you are controlling remotely) are on the same network.

If so, then, Screens will easily find the other computer, so all you have to do is enter the VNC password, and the screen of the other computer appears on your iPad, ready for you to start working.

In fact, if you know a little bit about remote computing via the internet (this requires a little more setup), you can control your home computer or work computer from anywhere using the iPad and the internet.

So... YES!

You can use an iPad to run KIP (or any other program) simply by running KIP on another computer and controlling that computer with the iPad using a program like "Screens."

KIP Version 11.5 Makes Its First Appearance

KIP has been going through major changes both inside and out, and our Mac users have been steering the ship these last few months. As we continue to receive input requests from users (and future users), our efforts continue to move the program to meet their needs.


We have come a long way since the small screen sizes of the early Macs, and have been asked to make better use of the larger desktops of today's current line of computers. Of course, our users always put in that caveat, "in the same simple-to-use interface that only KIP can do."


We have accomplished this is KIP Deluxe version 11.5. The minimum screen resolution to use KIP has been increased to 1024 x 768. This resolution is comfortable to all 17" monitors while allowing users of larger monitors to feel like they are making full use of their increased desktop real estate.


By making use of this new screen size, we have actually made KIP easier to use. More information is now available at your fingertips, and yet, we have stayed true to our easy-to-use design.

The new KIP Deluxe Patient Information Screen

This new Patient Information screen has a slide out drawer that displays alerts, primary, secondary, and third insurance, billing information, and employment data. KIP still handles up to four insurance carriers per patient. We've just moved the information for the third insurance to an even more convenient location.

Each Window is Totally Independent

In addition, we have now totally redesigned the code for each window to be totally independent of every other window. This means that now, when you click the INVOICE button to make a new invoice, you still have full access to the entire Patient Information screen. Even though the new invoice window is open, you can go back to the Patient Information window and make an appointment, enter a payment, or even view the Patient Ledger. You can even close the Patient Information window while you continue to enter the invoice.


This also means that now, having a Patient Information window open, no longer inhibits any other workstation from opening that same patient and working in that patient record. So, staff in the back of the office can be entering an invoice while staff at the front desk can be entering a payment or making an appointment.


And yet, with all this new flexibility, we have continued to maintain that same easy-to-use interface that you expect from us.

All Four Carriers Now Billable on Each Invoice

Selecting which carrier you are invoicing used to be easy, but with each patient now having more and more insurance options, sometimes it's harder to keep track of whom you are billing.


So now, up to four insurance carriers will appear on the each invoice with the carrier name present to make selection that much easier.

Selecting which Insurance Carrier to Bill is Easy

As you can easily see in the example above, the Primary Insurance (Medicare) is selected to be billed on this invoice. You can print this claim or send the claim electronically to whichever carrier is selected.


The same easy-to-use selection process has also been added to entering payments. So, it is easy to enter a payment from Medicare and bill the remaining balance to AARP (without any chance of confusion).

Windows Users Get The Same Updates

We didn't forget about our Microsoft Windows users. Everything we have done for our Mac users has been put in our Windows version, too.


In fact, we did extra tweaks in our Windows version to make the interface look consistent with our Mac version. This way, if you have a mixed network of Macs and PCs, the windows on your PCs will look just like the windows on your Macs.

Find a Patient - Could it get any easier?

It's something you do every single time you use the computer - Find a Patient.

It's always been easy. Type in the first few letters of the Last Name and/or First Name (or, type in the Patient Number) and the patient information opens.

Now KIP shows you a list of all patients with an appointment today. Just one single click, and the patient information appears. You don't even have to type one letter.

What could be easier?

Day Sheet - More powerful than ever

The Day Sheet is a Transaction Log. It shows you every charge, payment, and adjustment made for a specific date.


The Day Sheet should always match the amount of money deposited. This checks to make sure the data in the computer matches what you are taking to the bank, and that every payment has been recorded correctly.


The Day Sheet report is sorted by Billing Provider, Treatment Provider, and Treatment Location. So you have a breakdown of who did what, and where. It can also be limited to a specific insurance carrier - showing you how much you billed, or received, from that carrier.


But the Day Sheet was always capable of more. 


The Day Sheet can show you a range of dates (any range of dates) - showing you the total charges, payments, and adjustments for that date range - sorted by Billing Provider, Treatment Provider, and Treatment Location. So you have a breakdown of who did what, where, and when.


Day Sheet now includes the option to be limited to invoices and payments related to a specific CPT code (or range of codes). 


This report was added because some locations tax certain codes differently than others. This report allows you to see all income for certain codes (for example, V codes) apart from other income. 


So, if you want to see how much money came in from Blue Cross for all the CPT Codes between 28000 and 28999 between January 1 and February 15, 2011 at Community Hospital for Dr. Jones - it's a cinch.


Of course, you can always see today's totals, too.

Default Phone Numbers

Today, everyone seems to have two or three phone numbers - home, cell, work.  KIP allows you to select which number should be the default phone number, so that you have the greatest chance of reaching the patient.


The checkbox next to each phone number allows you to select the preferred phone number. This number will appear on the appointment book, and print when you print patient related items - such as chart labels.


No more leaving messages for appointments that might never get retrieved - and many more kept appointments.