Tuesday, December 7, 2010

Just How Well Are You Getting Paid?

Did you ever ask yourself this question?

In today's environment, it's important to know how well you get paid from each insurance carrier.

Maybe you are not even getting paid enough to cover your costs.

Let's say you have an item you dispense (it could be a DME item or anything else that an insurance carrier would pay for) - or, you perform a specific service or medical procedure.

For an optometrist, this might be a pair of glasses. For a podiatrist, it might be a bunion surgery, or a night splint. For an infectious disease specialist, it might be a hospital consult.

You get the point.

So, how well are you actually getting paid?

This is actually quite easy to find out, using the Line Item Report.

When you open the Line Item Report window, enter the starting code and ending code for the report. For example, to see a range of codes, you could enter 28290 to 29299 to see all bunion procedures, or L4 to L5 to see codes between L4000 and L5000 - but if you enter 28296 to 28296, you will limit the report to only one code.

Check the SHOW INVOICES AND CREDITS APPLIED check box, and print the report.

This report will show you every invoice during the date range specified with every payment applied - showing you how much each carrier paid and how much you had to write off.

You can limit the report by insurance carrier, treatment provider, treatment location, or even zip code if desired.

In today's environment, it's important to know how well you get paid from each insurance carrier. Now, it's easy.

Tracing Claim Payments and Write-offs

Sometimes a different view of something just makes it easier to understand.

The Ledger screen shows every invoice and every payment, however matching up payments against invoices may sometimes take a little time to sort out.

There are two new buttons on the Finance screen to make this easy.

Trace Open

The Trace Open button shows each open invoice with every payment and adjustment applied to the invoice immediately below it.

It shows a running balance of what the patient owes, what the insurance owes, and the total balance of that invoice.

With each credit applied to the invoice, you will see just how the patient balance and insurance balance has been affected.

Trace All

The Trace All button shows every invoice with every payment and adjustment applied to the invoice immediately below it.

This makes it easy to see if an invoice has never had a payment applied to it, or if someone wrote off the entire balance without a payment ever applied.

All of this information has been accessible previously.

It's just another way of looking at it, which may just make it easier to see what is happening in a patient's account.

Sunday, December 5, 2010

KIP Shortcuts You May Not Know

Long time users of KIP Deluxe may not even realize there are shortcuts that make using KIP easier.


You may know many of the keyboard shortcuts which appear to the right of every menu item. However, here are some hidden KIP shortcuts that you may not know.

Please note: All of the following shortcuts are available in KIP Deluxe version 11.2. Many of the following shortcuts may work in earlier versions of KIP.

Appointment Book

Rescheduling an appointment - Shift-Click on the old appointment and then Shift-Click on any available new appointment time. This can be done across multiple doctors, locations, and days.

Duplicating an appointment - Control-Click on the old appointment and then Control-Click on any available new appointment time. Control-Click again on another new appointment time and the appointment is duplicated again.

(This makes it easy to block out extra time for a procedure in an instant).

Editing Invoices

Sometimes when you are about to send a batch of claims, you realize that one claim might need a quick correction. If you are selecting the claims from a list, right-click on any claim to edit the claim. (version 11.2.04)

If you click the Finance tab while viewing a patient, clicking once on any invoice in the Open Invoices area will open the claim to view the detail of the claim and to edit it.

Opening Patient Information

If you have the Tickler File (Open Invoices) window open, a double-click on any line will open the Patient Information for that invoice.

Skipping Requests when the Program Opens

If you hold down the Command key while the program first starts up, the requests to print new patient letters and op reports will be skipped.

(You may not want your staff to be aware of this option, since they may not remember to print the letters later).

If you never want to be reminded of these tasks, turn them off in the Letters and Word Processing Preferences.

Avoid Clicking the Save Button

If you have a keyboard with a numeric keypad, the ENTER key on the numeric keypad will be the same as clicking the SAVE button in whatever window you have open.


Adding New Lines on an Invoice


You can make a new line on an invoice by clicking Control-Tab (as long as the Line Items are the active area on the invoice).