Insurance Posting Gets an Upgrade

Do you find that at the end of the day your Day Sheet is off a few dollars? Does it get tedious to try and find that error?

Sometimes, the problem is hidden in those larger insurance payments because they have multiple patients within that single payment.

Previous versions of KIP helped you track this but you had to enter the check number and then print a report to view the total of payments.

Now, KIP helps to proof payment posting in real time.

First, you enter the total amount of the insurance check. This can be done on-the-fly while entering a payment simply by clicking the plus (+) sign at the bottom of the list.

Note that only Medicare payments are showing up on the Electronic Deposits list.
The list automatically selects the right type of insurance for each patient.

Select your check (or electronic deposit) in the list, and enter the payment as usual.

As you enter each payment, the amount remaining to post automatically decreases. When you get to the last item to post, the paid amount should match exactly the amount remaining to post. If, when you get to the last payment, the paid amount does not equal the amount remaining to post, you know you had an error on the current check you are posting.

And, at the end of the day, if your Day Sheet doesn't match your deposits, you'll know your insurance payments are correct.

Your Receivables - Color Coded for Speed

Imagine being able to look at a list of your open invoices and know instantly which ones need immediate attention.

The new Tickler File does just that - using color coding.

The New Color Coded Tickler File
(click to enlarge)

Here is an image showing a list of open invoices using the Tickler File.

It's color coded to show you which claims to work on first.

• White claims are more recent. 
• Yellow - more urgent. 
• Red - Very Urgent. 
• Purple - Extremely urgent.

Claims to insurance carriers that have not been submitted are marked in purple.

This way, you can see just how you (or your staff) are doing - at a glance.

Your Tickler File should have very little purple and red, maybe some yellow, and mostly white.

• The more red there is, the more behind you are in your receivables.
• The more white there is, the more current all your receivables are.

And the shorter your Tickler File is, the better you are doing - all the way around.


Finding Claims Never Submitted?

Ever go through your receivables only to find an invoice that was never submitted? If the submission deadline has passed, you might just have to write it off.

Not any more. Scroll through your Tickler File. If there are no purple lines, all claims have been submitted.


Keep Tabs on Your Billing

Not sure how your billing department is doing? Just open the Tickler File.

If you see a lot of red, tell the staff, "Let's work on all these red claims this week. I want to look at this Tickler File again on Friday and see the red claims completely gone."


Using the Tickler File is Easy

Make sure you are using the Tickler File to manage your receivables. And now, with color coding, it's easier than ever.

Follow Claim Progress with the Action Log

Do you know where your time goes - or how your employees are spending their time?

Are you asking yourself asking questions like:

What was my staff doing yesterday?

How many bills were sent out this month?
Did my staff make any calls to follow up on claims submitted?

This is where the new Action Log Report comes in (KIP Deluxe version 12.5).

This report shows the Date and Time for all:

• claims sent by paper
• claims sent electronically
• bills mailed to patients
• telephone calls logged to insurance companies
• telephone calls logged to patients
• Tickler File (Open Invoice) actions
• claims marked as Uncollectable
• emailed appointment reminders
• emailed Eyeglass reminders (optometry users)
• notes entered for any reason at all

Since both the Date and Time are entered, you can now see exactly when these tasks are being carried out.

This allows you to review:

• what time of the day patient bills were printed
• when the electronic claims were processed
• when and how many calls were made to insurance carriers
• if email appointment reminders are being sent out

By reviewing this information, you can determine:

• if claims are being generated when you prefer them to be generated
• if bills are being sent out early or late in the day
• if calls to insurance carriers are being made promptly
• if data is being entered accurately

When you are trying to run an efficient office, you need to know what is being done and when. The Action Log Report is a great tool to help you manage your office efficiently.