Upgrading to KIP Deluxe v11 - FAQs

We are quite excited, installing our newest version using the new 4D platform.

The initial comments are - It's fast!!!

Here are some FAQs that our current users are having about upgrading.


Will I have to upgrade my computer?

That depends.

All Windows users should be fine with their current hardware.

If you are running at least a Pentium III with at least Windows XP (and who isn't), you won't need to change a thing. Just make sure you have at least 1 GB of RAM installed.

If you are a Mac user, and plan on using the KIP Deluxe Single User version, you have to be running at least a PowerPC G4, with Mac OS 10.4.11.

If you plan on using KIP Deluxe Multiuser edition, your server needs to be an Intel Mac running at least Mac OS 10.4.11. The client computers must be at least a PowerPC G4 running a minimum of Mac OS 10.4.11.


Can I use a Windows client computer with a Mac server? Or a Mac client computer with my Windows server?

Yes. You can use a Windows XP or Vista server computer mixed with Mac or Windows clients.

You can also use a Mac OS server mixed with both Mac or Windows clients.

Just make sure the client computers meet the minimum requirements of the KIP Single User Version. Of course, the server computer must meet the minimum requirements of the server computer outlined above.


What if I start out with a Windows server computer and later decide that I want to switch to a Mac server (or vice versa)?

You will need to order new licenses to move to the other operating system - otherwise, no big deal.


What if I start out with KIP Deluxe Single User on the Mac and later decide that I want to switch to a PC (or vice versa)?

Again, you will need to order new licenses to move to the other operating system - otherwise, no big deal.


What if I start out with KIP Deluxe Single User on the Mac and later decide that I want to switch to the multiuser version for the PC (or vice versa)?

Again, you will need to order new licenses to move to the other operating system - otherwise, no big deal.


How hard is it to upgrade from KIP Deluxe 10.3 to KIP Deluxe 11?

Actually, this is quite easy. The transition is amazingly smooth. I'm sure you will be pleasantly surprised.


How hard is it to upgrade from earlier versions of KIP Deluxe to KIP Deluxe 11?

We take care of all of this for you. We will migrate your data and install it on your system for you, so that everything goes smoothly.


Will we need training with the new system?

KIP Deluxe version 11 will be familiar right from the start. You should be up and running within minutes. If you are currently using KIP Deluxe, you will be ready to go as soon as it's installed.


What features are in this new version?

We have been improving and adding new features constantly. Most of these features make KIP work smarter and better, and require little to no training at all.

You will find new reports along with new ways to enter, sort and find data.

New electronic claim formats are working behind the scenes for you as well.

But what's most exciting is what is yet to come. Expect exciting new changes as future versions are released.


When will this new version be available for me?

Very soon. We would like to give this program a good testing in our first location. Once everything has been up and running for a few weeks, we will begin to install the versions in locations which have pre-ordered.

Most everyone will be able to upgrade within the next few weeks.